Terms and Conditions

1. Acceptance of Terms

Welcome to CoDoctor.ch ("we," "our," or "us"). By accessing or using our website, mobile application, or any related services (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and CoDoctor.ch. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Description of Service

CoDoctor.ch is a healthcare directory platform that helps users discover doctors and healthcare professionals, read patient reviews, view ratings, and find medical services in their area. Our Service includes:

• Doctor and healthcare professional search and discovery features
• Patient reviews and ratings system
• Doctor profiles with credentials, specialties, and contact information
• Interactive maps and location services
• Healthcare discovery and recommendation tools

Important Note: CoDoctor is an information directory platform only. We do not provide medical advice, diagnosis, or treatment. We do not facilitate or handle medical appointments, consultations, or healthcare services directly.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Service, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. User Conduct and Prohibited Activities

When using our Service, you agree not to:

• Post false, misleading, or fraudulent reviews or information about healthcare professionals
• Engage in harassment, bullying, or discriminatory behavior
• Upload malicious software or attempt to hack our systems
• Violate any applicable laws or regulations, including healthcare privacy laws
• Infringe on intellectual property rights of others
• Use automated tools to scrape or collect data from our Service
• Impersonate another person, doctor, or healthcare entity
• Share protected health information (PHI) or medical records
• Use the Service to provide medical advice or diagnosis

5. Content and Reviews

5.1 User-Generated Content

You retain ownership of the content you post on our Service. However, by posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with our Service.

5.2 Review Guidelines

Reviews must be based on genuine healthcare experiences and must not contain:

• Offensive language or personal attacks
• Discriminatory or hateful content
• Spam or promotional material
• False or misleading information
• Content that violates patient privacy rights
• Protected health information (PHI) or sensitive medical details
• Medical advice or recommendations

5.3 Content Moderation

We reserve the right to remove or modify any content that violates these Terms, our community guidelines, or healthcare privacy regulations, without prior notice.

5.4 Healthcare Privacy Compliance

Users must not share any protected health information (PHI) in reviews or comments. All content must comply with applicable healthcare privacy laws and regulations.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users, and take healthcare data privacy seriously.

7. Medical Disclaimer

8. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by CoDoctor.ch and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.

9. Third-Party Services and Links

Our Service may contain links to third-party websites, healthcare provider websites, or services that are not owned or controlled by CoDoctor.ch. We have no control over and assume no responsibility for the content, privacy policies, medical practices, or services of any third parties.

We strongly advise you to read the terms and conditions and privacy policies of any third-party services, including healthcare provider websites, that you visit.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We provide our Service on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

10.2 Information Accuracy

While we strive to provide accurate information about healthcare professionals, we cannot guarantee the accuracy, completeness, or timeliness of all information on our platform. Doctor credentials, availability, and contact information may change without notice.

10.3 No Medical Relationship

Use of our Service does not create a doctor-patient relationship between you and any healthcare provider listed on our platform or between you and CoDoctor.

10.4 Limitation of Liability

To the maximum extent permitted by law, CoDoctor.ch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to any medical decisions made based on information found on our platform.

11. Healthcare Provider Listings

11.1 Verification Process

We make reasonable efforts to verify the credentials and licenses of healthcare professionals listed on our platform. However, users are responsible for independently verifying the qualifications and credentials of any healthcare provider before seeking services.

11.2 Provider Responsibility

Healthcare providers who claim their profiles are responsible for maintaining accurate and current information, including credentials, office hours, accepted insurance, and contact details.

11.3 No Endorsement

Inclusion of a healthcare provider on our platform does not constitute an endorsement or recommendation by CoDoctor. User reviews and ratings reflect individual patient experiences and opinions.

12. Indemnification

You agree to defend, indemnify, and hold harmless CoDoctor.ch and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service, violation of these Terms, or any medical decisions made based on information obtained through our platform.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately, but provisions that by their nature should survive termination will remain in effect.

14. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of Switzerland, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with Swiss arbitration rules.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

Continued use of the Service after such modifications constitutes acceptance of the updated Terms.

16. Contact Information

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.